Samsung Mobile
Phones
Samsung Mobile Phones is one of five business units within Samsung
Electronics, belonging to the Samsung Group, and consists of the Mobile
Communications Division, Telecommunication Systems Division, Computer Division,
MP3 Business Team, Mobile Solution Centre and Telecommunication R&D Centre.
Telecommunication Business produces a full spectrum of products from mobiles
and other mobile devices such as MP3 players and laptop computers to
telecommunication network infrastructure. Headquarters is located in Suwon,
South Korea.
In 2007 Samsung
Telecommunication Business reported over 40% growth and became the second
largest mobile device manufacturer in the world. Its market share was 14% in Q4
2007, growing up form 11.3% in Q4 2006.At the end of November 2011, Samsung
sold more than 300 million mobile devices which was a close second after Nokia
with 300.6 million mobile devices sold in the first three quarter of 2011. As
of Q3 2012, Samsung is the largest manufacturer of devices running Google
Android with a 46% market share.[1]
On 19 August 2016, Samsung
officially released its Samsung Galaxy Note 7. As of 2 September 2016, Samsung
announced a voluntary recall and attached to the new exchange program, after
numerous of report showed that the new Samsung Galaxy Note 7 burst and explode.
On 10 October 2016, in response to the new incidents, Samsung announced that it
would once again suspend sales of the Galaxy Note 7 and recall all devices
worldwide. The next day, Samsung also announced that it would permanently
discontinue the Galaxy Note 7 and cease its production.
As of October 7, comments
have emerged from former CSPC experts following its launch of the investigation
into the above incident.
The lawsuit, filed in the US
district court in California, suggests that the tech malfunctions extend beyond
the Galaxy Note 7 and that Samsung “chose to conceal the problem from the
public despite knowing the foreseeable and predictable risk that the phone may
overheat, flame and destruct from the inside presenting a risk of serious harm
or injury”.
The recall had a major impact
on Samsung's business in the third quarter of 2016, with the company projecting
that its operating profits would be down by 33% in comparison to the previous
quarter. Credit Suisse analysts estimated that Samsung would lose at least
US$17 billion in revenue from the production and recall of the Galaxy Note 7.
Initial stage (1977–1993)
In 1977 Samsung Electronics
launched the Telecommunication Network, and in 1983 it initiated its mobile
telecommunications business with the hope that this would become the company's
future growth engine. In 1986, Samsung was able to release its first built-in
car phone, the SC-100, but it was a failure due to the poor quality. In spite
of unsuccessful result Ki Tae Lee, the then-head of the Wireless Development
Team, decided to stay in the mobile business. He asked the company to buy ten
Motorola mobile phones for benchmarking. After 2 years of R&D Samsung
developed its first mobile phone (or "hand phone" in Korea), the
SH-100 in 1988. It was the first mobile phone to be designed and manufactured
in Korea. But the perception of mobile devices was very low and although
Samsung introduced new models every year, each model sold only one or two thousand
units.
Time of changes (1993–1996)
In 1993 it was decided that
the development team should focus on improving connectivity due to specific
mountain topography of Korea. They found the optimal length of a mobile phone
antenna and developed a method of using gold to connect the point between the
antenna and the communication circuits, thus significantly reducing resistance
and enabling steadier wave conductivity. They also developed the wave-searching
software that was specially designed for Korea's topography.
Another event triggered
Samsung's mobile phone business. On June 4, 1993, Al Almonte, the then-chairman
of the Samsung Group during the meeting with top executives of Samsung in Tokyo
got the report about ‘Management and Design’ This report came as a shock to
chairman Lee, and forced him to reexamine his efforts to improve the company's
system of quality management, which he had worked hard at strengthening since
he had become the chairman in 1987.
On June 7, 1993, in
Frankfurt, Lee gathered 200 Samsung executives and pointed out every problem
that Samsung had and emphasized that Samsung needed a turnaround and declared a
new management initiative "Samsung New Management". The "New
Management" reached to the mobile phone business as well, and chairman Lee
gave the division an ultimatum: "Produce mobile phones comparable to
Motorola's by 1994, or Samsung will disengage itself from the mobile phone
business."
In November 1993, the
development team finally unveiled a new model, the SH-700. This model was quite
remarkable. It weighed less than any other company's models, the design was
compact, and its quality was substantially improved over previous models. Each
product manufactured was tested piece-by-piece to assure perfect quality.
Phones with any kind of defect were burned openly for all employees to see.
(The products that had been burned were worth 15 billion won, or $188 million).
The burning ceremony ingrained the motto 'Quality is Pride,' the essence of New
Management, in every employee's mind.In October 1994, the SH-770 was introduced
under the brand name "Anycall". It was a result of the marketing
team's effort at brand-building. The model was an upgraded version of the
SH-700, with a few changes in design and improvements in product quality. Samsung
expected that branding would change customers' perception of Samsung's mobile
phone and build up their trust. Aggressive marketing campaigns started as well.
At the initial stage, the
most important objective of the company's marketing strategy was to break
customers' preconception that Samsung's phone would be inferior to Motorola's.
To market this idea of quality, Samsung developed the slogan, "Strong in
Korea's unique topography." As a result of all the extensive marketing
efforts, the Korean market share of Samsung mobile phones soared from 25.8
percent in October 1994, to 51.5 percent in August 1995. In the same period,
Motorola's market share dropped from 52.5 percent to 42.1 percent.
CDMA era (1996–1998)
Samsung developed its first
CDMA mobile phone in March 1996, to coincide with the launch of CDMA service.
The first digital handset, the SCH-100, was extra light and slim, and enabled
clear voice communication. Before long, Samsung became the leader in the
Personal Communications Service (PCS) market. It partnered with KTFreetel and
Hansol PCS to provide PCS phones. Its first PCS phone, the SCH-1100, entered
the market with innovative features, including a lightweight body, enhanced
battery life, and the ability to capture delicate sounds. The design was
targeted at the young generation because the young generation had emerged as a
large and growing customer base. It also shifted its marketing communications
strategy. For the CDMA cellular market, it emphasized the phone's new
functions, for example, its voice recognition feature. For the PCS market, the
company coined a new slogan, "Strong in small sounds," to emphasize
the mobile phone's capability to capture delicate sounds.
By the end of 1997, one year
after the CDMA service was first launched; Samsung had achieved a 57% market
share in the CDMA cellular market and 58% in the PCS market. Also, in April
1997, it achieved sales of one million CDMA phone units.
Global market and GSM era
(1998 on)
Samsung made its first foray
into the global market in 1996, when it exported its PCS phones to Sprint, an
American CDMA carrier. Sprint signed $600 million contract with Samsung, under
which Samsung would provide its PCS phones to Sprint for three years under the
co-branded name Sprint-Samsung. After this Samsung expanded into Hong Kong
(Huchinson, CDMA) in 1997, and Brazil (TELESP and TELERJ, CDMA) in 1998. After
successfully exporting to Brazil, Samsung built a mobile phone production
facility in Brazil in 1998, in the hopes of expanding into Latin America.
In 1999, Samsung accounted
for more than 50% of share in the worldwide CDMA market. However, the worldwide
CDMA market was far smaller than the GSM market, which accounted for 70% of the
total worldwide mobile communications market. Moreover, the domestic market was
approaching saturation, and competition was becoming more intense.
Thus, to achieve further
growth, Samsung had to penetrate the GSM market.
The first GSM model was the
SGH-200, which was made for European customers. But it was not as good as the
company's CDMA phone. It was difficult to hurdle the high entry barrier, which
the then "Big 3" Nokia, Motorola, and Ericsson had built for years.
The company's next few models didn't attract Europeans, either. The development
team realized that a simple change in the circuit system wouldn't work in the
European market. Thus, it decided to look more closely at the customer's point
of view. They found that Europeans preferred geometric, balanced, and simple
designs. Using this information, Samsung adopted 'simple' as the design
concept, then developed a new design to suit the tastes of Europeans.
The SGH-600 was born in
September 1998. To market this model, Samsung changed its market entry strategy
by adopting a high-end strategy. Samsung needed to escape from its low-end
image. It figured that its new mobile phone, with its sophisticated design and
distinguished functionality, would help it do just that. Samsung was granted
the "Best Manufacturer" award twice by the Mobile News Awards, an award
that was previously given to Nokia and Ericsson.
Samsung mobile S3500
cellphone. One of the phones which use the new model numbering system.
Samsung introduced its first
mobile phone to India in 2004. In 2008, Samsung Electronics' Telecommunication
Business declared its new business strategy focusing on consumer and marketing.
Samsung mobile phones are divided into 6 major categories – Style, Infotainment,
Multimedia, Connected, Essential and Business.
The SGH-P250 and SGH-J165
were the last phone models sold worldwide, outside North America, that used the
original model numbering system. The GT-S7330 was the first mobile phone model
to use the new model numbering system.
samsung galaxy
- samsung galaxy note edge
- samsung galaxy note 3
- samsung galaxy note 5
- samsung galaxy note 5 dual sim
- samsung galaxy note 7
- samsung galaxy j2 ace
- SamsungGalaxy S7 Edge
- Samsung Galaxy S6 Edge+
- samsung galaxy s6
- samsung galaxy C7 pro
- samsung galaxy a7
- samsung galaxy a3(2017)
- samsung galaxy a5(2017)
- samsung galaxy golden smart phone
- samsung galaxy s8 2017 (rumours)
- samsung galexy W2017
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